Effective Date: 21 April 2025
Last Updated: 21 April 2025
DNachiys Foods (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dnachiysfoods.com, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
Who we are
Business Name: DNachiys Foods
Website: https://dnachiysfoods.com
Email: dnachiys@gmail.com
Registered Address:
Plot No.3529, LIG I, TNHB,
Avadi, Chennai – 600054, India
What Information We Collect
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, postal address
- Order Details: Products ordered, billing and delivery information
- Payment Data: Only payment confirmation details are stored. Actual payment details are handled by third-party payment processors (e.g., Razorpay, Stripe)
- Technical Information: IP address, browser type, device type, time zone, location
- Usage Data: Pages visited, time spent, referral sources, interactions on the website
- Cookies and Tracking Data: Collected through cookies to improve website experience
How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill orders placed on our website
- To respond to customer inquiries and provide support
- To send transactional or marketing communications (only with your consent)
- To personalize your user experience
- To monitor and improve website performance and security
- To comply with legal obligations
Legal Basis for Processing (GDPR)
We process your personal data on the following legal bases:
- Consent: When you opt-in for newsletters or marketing
- Contract: To fulfill product purchases and customer service
- Legal Obligation: To comply with tax, accounting, or other regulatory requirements
- Legitimate Interests: To analyze user behavior and enhance website functionality
How We Share Your Information
We may share your information with:
- Service Providers: For hosting, analytics (e.g., Google Analytics), shipping, and payment processing
- Legal Authorities: If required by law or to protect our rights
- Marketing Partners: Only if you have given explicit consent
We do not sell or rent your personal data to third parties.
How We Protect Your Data
We take data security seriously and use industry-standard measures to protect your information:
- Secure servers and SSL encryption
- Limited access to personal data within our team
- Regular monitoring and software updates
- Data minimization and retention policies
Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectify: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Transfer your data to another service
- Right to Object: Object to data processing under certain circumstances
- Right to Withdraw Consent: Where processing is based on consent
To exercise your rights, email us at dnachiys@gmail.com. We will respond within 30 days.
Cookies Policy
Our website uses cookies to enhance your experience. Cookies help us:
- Understand usage patterns
- Remember preferences
- Serve personalized content
You can manage cookie preferences in your browser settings. For more info, see our [Cookie Policy].
Data Retention
We retain your personal data only as long as necessary for:
- Completing transactions and customer support
- Complying with legal obligations
- Business and analytical purposes
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal data.
Children’s Privacy
We do not knowingly collect data from individuals under the age of 16. If we become aware of such data, we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website. Continued use of the website indicates your acceptance of the changes.
Contact Us
For questions, concerns, or to exercise your data rights, contact us at:
Email: dnachiys@gmail.com