Effective Date: 21 April 2025
Last Updated: 21 April 2025
Welcome to dnachiysfoods.com, operated by DNachiys Foods. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or placing any orders.
General Information
- Business Name: DNachiys Foods
- Website: https://dnachiysfoods.com
- Email: dnachiys@gmail.com
- Address: Plot No.3529, LIG I, TNHB, Avadi, Chennai – 600054, India
These Terms apply to all visitors, customers, and users of our website.
Eligibility
By using this site, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes.
Products & Pricing
- All products listed are subject to availability.
- We reserve the right to modify or discontinue products without notice.
- Prices are subject to change but will be honored as shown at the time of purchase.
- We strive to display accurate product descriptions, images, and pricing, but errors may occasionally occur.
Order Process & Payment
- When you place an order, you will receive an email confirmation. This is not an acceptance of your order, just an acknowledgment.
- Orders are confirmed once payment is processed successfully.
- We use secure third-party payment gateways like Razorpay, Stripe, or UPI for processing payments.
- DNachiys Foods does not store or access your full card/payment details.
Shipping & Delivery
- We aim to dispatch all orders promptly. Delivery times may vary depending on your location and product availability.
- Delays due to courier services or external factors (e.g., weather, lockdowns) are not within our control.
- Shipping rates and estimated delivery times are displayed at checkout.
Cancellations, Returns & Refunds
- You can cancel your order before it is shipped by contacting us via email.
- Due to the perishable and food-based nature of our products, we do not accept returns unless the item is defective or damaged during shipping.
- Refunds (if applicable) will be processed to the original payment method within 7-10 business days.
User Conduct
You agree not to:
- Violate any applicable laws
- Attempt to gain unauthorized access to the website or its data
- Use the site for fraudulent or harmful purposes
- Interfere with the site’s functionality or other users’ access
Intellectual Property
All content on this website—including text, images, logos, graphics, and product information—is the property of DNachiys Foods and is protected under copyright and trademark laws. You may not reproduce, modify, or use our content without written permission.
Limitation of Liability
DNachiys Foods shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- Use of or inability to use the website
- Delays in delivery
- Inaccuracies or errors in content
- Product misuse
Our total liability, in any case, shall not exceed the purchase amount paid by you.
Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with GDPR.
Governing Law
These Terms are governed by the laws of India. Any disputes arising out of or in connection with the website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
Modifications to Terms
We may revise these Terms at any time by updating this page. Continued use of the website after changes implies your acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact:
Email: dnachiys@gmail.com